Metro Detroit woman faces $2.8K bill to retrieve car from Toronto parking lot

Woman’s vehicle trapped in Canada just before pandemic closed country’s borders

DETROIT – A Metro Detroit woman in a battle to get her vehicle back from an off-site parking lot in Toronto has been told that she needs to pay $2,800 to retrieve it.

Kim Richardson’s car has not moved from the Canadian parking lot since last March.

“While we were gone, the pandemic hit full force and Canada shut its borders,” Richardson said.

PREVIOUS: Metro Detroit woman unable to get car back from Canada due to border closure

Richardson flew out of Toronto before the pandemic-induced shutdown. Her return flight was rerouted to Detroit Metro Airport and her car has been in Toronto since.

A Canadian broadcast crew heard about Local 4′s initial report and has been covering the story in Toronto. The crew was able to speak with the owner of Park2Sky -- the public Toronto parking space -- over the phone.

“I have expenses too, I’ve got employees...I don’t operate for free. I’ve lost hundreds of thousands of dollars. If they wanted, they should’ve gotten the car right away,” the owner said.

Management claims other Americans in similar situations have had their cars shipped home. The parking lot owner also says he needs the full $2,800 payment for the lot fee because he is struggling amid the pandemic, as well.

“It’s a ticking clock. I don’t understand, I don’t know what’s going on here. Business is down, I’m not making any money at all. People who leave their car are paid. She’s the only one that hasn’t paid,” he said.

The owner said he just recently heard from Richardson, however, Richardson said she has called multiple times. Local 4 has obtained emails that show her reaching out last April and May to get the car back. She has only received generic replies.


Canada extends US border closure through Feb. 21, 2021

The closure of the border between the U.S. and Canada has once again been extended amid the coronavirus pandemic.

Canada’s Minister of Public Safety and Emergency Preparedness Bill Blair announced on Jan. 12 that the U.S.-Canada border will remain closed until Feb. 21, 2021, in order to “ensure the safety of Canadians” against COVID-19.

Click here to read more.


About the Author

Hank Winchester is Local 4’s Consumer Investigative Reporter and the head of WDIV’s “Help Me Hank” Consumer Unit. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community.

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