MIDLAND, Mich. – Jamie Gregory, a devoted Detroit Lions fan from Midland, had a dream shared by many: to see the Lions play in the Super Bowl.
Unfortunately, that dream didn’t come true. Last year, as the Lions were gaining momentum late in the season, Gregory decided to secure her Super Bowl seats.
She spent nearly $30,000 on four tickets through StubHub.
“The tickets were not cheap,” Gregory said, noting that thousands were spent on tickets and fees.
Each ticket cost about $1,800. However, the Lions' Super Bowl hopes were dashed by the Washington Commanders.
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The next day, Gregory and her fellow fans faced another disappointment. The tickets they purchased never appeared.
Hours turned into days, and communication with StubHub was minimal. As each day passed, the ticket prices dropped.
A glitch initially prevented the tickets from being posted. Once they were finally listed, no seating information was available.
“We got involved and were told the issue was being investigated,” Gregory said.
Eventually, the tickets went live for sale, but the damage was done. Gregory and other fans learned a hard lesson. The Better Business Bureau (BBB) has been tracking ticket-selling issues.
While this case doesn’t appear to be related to a scam, the BBB emphasizes the importance of knowing every transaction detail, whether you’re a buyer or a seller.
“It’s critical to understand the details,” said Nakia Mills from the BBB. “When you purchase tickets, that number of importance can’t be overstated.”
This experience reminds fans of the complexities and potential pitfalls in the ticket resale market. Fans are encouraged to remain vigilant and informed to avoid similar situations in the future.
