ROMULUS, Mich. – Delta Air Lines flights at Detroit Metro Airport (DTW) are under a ground delay Friday morning. Here’s what we know so far.
UPDATE: Ground delay lifted, no active alerts at DTW
What happened
Computer issues led to a ground stop for all Delta Air Lines flights. That ground stop has now been updated to a “ground delay,” as of around 9 a.m. Friday.
The computer problem was making it difficult for passengers to check into their flights. A Local 4 producer who had checked into his flight the night before was able to get through security into the McNamara Terminal.
When will it end?
Local 4 started receiving calls around 5 a.m. from people who were having problems at DTW.
The ground stop was originally in effect until 7 a.m. Friday, according to the Federal Aviation Administration. It was extended to 9 a.m.
Just before 9 a.m. Friday, the ground stop was changed to a “ground delay” that has most Delta flights delayed an average of 2 hours and 40 minutes, according to the FAA.
The ground delay is currently in effect until 2:59 p.m. Friday.
Who is affected?
The ground delay only affects Delta Air Lines flights -- both to and from DTW.
This includes Delta subsidiaries.
The issues caused long lines and stopping check-ins for passengers.
Delta Air Lines statement
Here is a statement from Delta:
Due to a connectivity outage in Detroit, Delta has issued a ground stop for all flights at DTW airport this morning. Delta teams are working to resolve the issue as quickly as possible, and customers should monitor the status of their flight via the Fly Delta app and Delta.com.
Delta Air Lines
DTW statement
Here is a statement from DTW:
Delta Air Lines is experiencing a network outage affecting operations at the McNamara Terminal.
Delta has initiated a ground stop for its flights while the airline works to resolve the issue.
This situation is specific to Delta and is not impacting other airlines at DTW. We will share updates as they become available.
As always, customers should check their flight status with their airline before heading to the airport.
Detroit Metro Airport