Metro Detroit residents report lengthy delivery delays from Postal Service
DETROIT – Metro Detroit residents are voicing concerns that mail isn’t getting to them. There are reports of people experiencing postal problems and delays all across Metro Detroit. Last fall, it was the election and shopping season -- but recently residents have been reaching out to Local 4 regarding a recent slow down in service. READ: Don’t mail it in: Postal Service asks residents to remove snow, ice from walkwaysThe new slow down in service doesn’t appear to be weather-related. If you believe you are experiencing a slowdown in mail deliveries there are several steps you can take.
US Sen. Gary Peters releases report on Postal Service changes, mail delays
Senator Gary Peters released a report this week on changes to the United States Postal Service (USPS), also addressing mail delays. It is the sixth report since Peters launched an investigation in August. According to data from ShipMatrix, more than 6 million packages have been left sitting in shipping warehouses with days left before Christmas. We appreciate the patience of our customers and the efforts of employees as conditions change on a day-to-day basis.”Changes outlined in Peters’ report are not final yet. USPS leaders said they plan to detail their 2021 plans in the upcoming weeks.
Trucks lined up outside U.S. Postal Service Mail Distribution Center in Allen Park
ALLEN PARK, Mich. – Local 4 has received several calls about mail delays across the Metro Detroit area. Video from outside the U.S. Postal Service Mail Distribution Center in Allen Park shows trucks lined up outside the facility waiting to drop off mail to be processed. Local 4′s Hank Winchester spoke with several drivers who said they’ve never seen delays like this before. Watch the video above for the full report.
Postal Service addresses major mail delays in Clinton Township
CLINTON TOWNSHIP, Mich. – Residents in one Clinton Township neighborhood have gone days -- sometimes even a week -- without mail delivery. Postal Service in Detroit, and while she didn’t want to elaborate on camera about specific problems, Local 4 did receive a written statement. We apologize for any inconvenience that may have been experienced by customers living in the Clinton Township community. Local management is working with customers to resolve their concerns. Postal ServiceResidents told Local 4 that mail, as of Thursday, had resumed being delivered.
Guide: Deadlines to ship your packages so they arrive before Christmas 2020
To make sure your gifts arrive before Christmas, follow the holiday shipping deadlines for the U.S. USPS holiday shipping deadlinesThe USPS recommends shipping your packages by the following dates if you want them to arrive before December 25. FedEx holiday shipping deadlinesFedEx recommends shipping your packages by the following dates if you want them to arrive before December 25. UPS holiday shipping deadlinesUPS recommends shipping your packages by the following dates if you want them to arrive before December 25. Amazon holiday shipping deadlines will vary depending on where you live, what you’re ordering and if you’re a Prime member.
Judge orders Postal Service to take extraordinary measures in Detroit
Postal Service facility in McLean, Va. A U.S. judge on Thursday, Sept. 17, 2020, blocked controversial Postal Service changes that have slowed mail nationwide. The judge called them "a politically motivated attack on the efficiency of the Postal Service" before the November election. Postal Service to take “extraordinary measures” to deliver ballots in time to be counted in Wisconsin and around Detroit, including using a priority mail service. “The Postal Service continues to implement extraordinary measures across the country to advance and expedite the delivery of the nation’s ballots." The states also sought to force the Postal Service to treat election mail as first-class mail.
Early voting in Michigan begins today
LANSING, Mich. – The 2020 Election is Nov. 3, but in Michigan you can cast your vote starting Thursday. Early and absentee voting is officially underway in Michigan. “We want you to wear your mask and bring your form of ID so you can cast your ballot,” Whitmer said. “Secretary Benson and Clerk Winfrey are working very closely to ensure that this election runs smoothly," Whitmer said. We want to ensure that Michigan voices get counted.”
Attention Michigan voters: Ballots mailed out today
By law, Michigan clerks must begin mailing requested absent voter ballots to voters 40 days before the election -- which is September 24. The state of Michigan mailed absentee voting applications to all registered Michigan voters in May for this year’s August and November elections. Inside of your official Michigan absent voter ballot envelope is a brightly-colored “secrecy sleeve” containing your ballot. Emergency Michigan absent voter ballots must still be returned to the voter’s local clerk’s office by the 8 p.m. deadline on Election Day. For more information about emergency absent voter ballots, Michigan voters are encouraged to contact their local clerk’s office directly.
In Michigan, can you vote in person even if you applied for an absentee ballot?
We received this question a couple times through our callouts for election questions and concerns among Michigan voters. In Michigan, can you vote in person even if you applied for an absentee ballot? However, you must take the appropriate steps to return the absent voter ballot to your clerk. You must have your absent voter ballot spoiled before you will be able to vote in person. Here’s what the Michigan Secretary of State’s Office says:If a voter received an AV (absent voter) ballot and requests to spoil it and receive a new one:May request a new ballot be mailed until 2 p.m. on the Saturday prior to the electionMay request a new ballotin person until 4 p.m. on the Monday prior to the election*May vote in person on election day by completing Affidavit of Lost or Destroyed Absent Voter Ballot or by surrendering original ballotThe third bullet point would apply to the scenario where a voter has received an absent voter ballot but instead wishes to vote in person.
Michigan voting by mail: How to make sure you fill out ballot correctly
Filling out a Michigan absent voter ballot for the 2020 General ElectionOnce you receive your absent voter ballot in the mail, it simply needs to be filled out following the written instructions attached and returned before the deadline. Inside of your official Michigan absent voter ballot envelope is a brightly-colored “secrecy sleeve” containing your ballot. To return your absent voter ballot on time, you have two options:Return your absent voter ballot by mailYou can return your completed absent voter ballot by mailing it to your local clerk’s office. Postage will be required to return your Michigan absent voter ballot by mail. A Michigan voter hoping to spoil their previously-cast vote has two options to do so:Spoil your Michigan absent voter ballot by mailTo spoil your Michigan absent voter ballot by mail, you must send a letter to your local clerk’s office stating as such.
Complaint flushed: No charge in Michigan toilet election display
MASON, Mich. – A prosecutor in Michigan has flushed a complaint about a toilet that was promoted as a place to drop absentee ballots. The election clerk in Ingham County informed police about a toilet on the front lawn of a home in Mason, near Lansing. A sign said, "Place mail in ballots here.”Barb Byrum, a Democrat, said it's a felony to take illegal possession of absentee ballots. Election officials fear that Trump's earlier claims about “mayhem” could cause anxiety among voters at a time when absentee ballots are being promoted to avoid coronavirus risks. About 2.4 million Michigan voters so far have asked for absentee ballots.
Post Office confessional: ‘We’ve had an increase in the number of patients reporting delays’
Since this summer, we’ve had an increase in patients reporting delays (especially in rural areas) with deliveries of their medications sent via USPS. Many of our specialty medications are refrigerated and sent via FedEx Overnight, but most of our retail prescriptions and non-refrigerated medications are sent via USPS Priority Mail. We typically expect, and relay to our patients, that their medications (sent via USPS) will take 2-3 days to arrive, from the date it ships from our facility. We’ve had an increase in the number of patients reporting delays, and in some cases it takes over a week to arrive. We’ve also had an increase in issues with tracking the shipments; when I started working here about a year ago, I never had any issues tracking shipments.
Post Office confessional: ‘Can’t imagine how bad it is to rely on USPS to bring medication’
The following are responses to ClickOnDetroit’s callout for recent experiences with the Post Office. It’s not due to lack of mail, our postal worker just doesn’t come! When my dad mails something to Mexico it takes at least 5 weeks to get there -- NO MAIL SHOULD TAKE THAT LONG! So just to mail a letter from a city 30 minutes away it took a week! I can’t imagine how bad it is for people that rely on USPS to bring their medication!
Post Office confessional: We will be assessed a penalty after its finally processed
The following are responses to ClickOnDetroits callout for recent experiences with the Post Office. Our city income tax return was due July 31. I hand delivered the return to the main post office on July 20. The post office box for the city is located there. Three weeks later, I received the return back with a 15 cents postage due.
Are you experiencing mail delays? Many worry possible disruptions could affect voting by mail
DETROIT Possible mail delays have been a big concern for everyday people and political leaders like Michigan Secretary of State Jocelyn Benson. An investigation is underway as many worry possible disruptions could affect voting by mail. One letter from Clawson to Detroit took three days. If you are still experiencing delays you should alert your local post office, contact Michigans attorney general to voice your concern. READ: Post Office confessional: We will be assessed a penalty after its finally processed
Ann Arbor author pens childrens book about long distance friendship
ANN ARBOR, Mich. Ann Arbor childrens author Lauren Ranalli has penned a book about staying connected to friends despite long distances. Initially inspired by a long-distance friendship of her niece, Lets Meet on the Moon focuses on a friendship between a young boy and girl. While the book is geared towards young readers, parents and older readers can also find meaning in the story about connectedness. Ranalli said that some readers have even told her they plan to mail the book itself to friends or old roommates as a sign of friendship. Lets Meet on the Moon is the third book that Ranalli has worked on with Ann Arbor illustrator Emily Siwek.
Post Office confessional: Our packages are up over 51% and we have half the workforce, do the math!
The following are responses to ClickOnDetroits callout for recent experiences with the Post Office. Ill be using UPS or FedEx to send items.-- Anonymous in St. Clair Township (ZIP: 48079)I have worked at the post office for almost 35 years. What I want people to understand is that Covid hit the post office, too. Our packages are up over 51% and we have half the workforce, do the math! The post office has been in business for over 200 years and handles over 1 million pieces of mail every day.
Post Office confessional: We stopped receiving mail for over a week
However, my absentee ballot that I mailed a week prior to election day arrived in 4 days and was on time. I receive mail now a few times a week. I make sure that I allow a week for my mail to reach its destination locally.Liela in Dearborn (ZIP: 48124)I live in Rochester Hills -- 48309. (ZIP: 39560)About 2 years ago we stopped receiving mail for over a week. Have you missed a bill payment because you did not receive the mail on time?
Post Office confessional: ‘I have filed numerous complaints yet nothing gets done’
I pay for two-day priority shipping -- the package arrives from its point of origin, to the Detroit hub, usually the next day. In the past year, I’ve waited as much as 11 days for a package, mailed through the USPS, with 2-3 day shipping, numerous times. I’m very fed up with the lousy service USPS is providing. I have filed numerous complaints yet nothing gets done about it.”-- Maureen in Alger (ZIP: 48610)“Mailed a package from the Clinton Township P.O. It went there, was out for delivery, went back to warehouse, then to NJ, then to CT and finally back to California.
Voting by mail in Michigan for 2020 General Election: What to know
The state of Michigan mailed absentee voting applications to all registered Michigan voters in May for this years August and November elections. Filling out a Michigan absent voter ballot for the 2020 General ElectionOnce you receive your absent voter ballot in the mail, it simply needs to be filled out following the written instructions attached and returned before the deadline. Inside of your official Michigan absent voter ballot envelope is a brightly-colored secrecy sleeve containing your ballot. Returning your completed Michigan absent voter ballotCompleted absent voter ballots for the 2020 General Election must be received by your local clerks office by 8 p.m. on November 3. Packaging your absent voter ballot once its completedOnce youve filled out your Michigan absent voter ballot for the 2020 General Election, place it inside of the brightly-colored secrecy sleeve that it was initially presented in.
Post Office confessional: Major issue is at the Detroit sorting center
The following are a responses to ClickOnDetroits callout for recent experiences with the Post Office. When I kept tracking them it said they were at the post office in Madison heights. Company finally sent another pair.-- Anonymous in Shelby Township (ZIP: 48316)I have had several packages delayed in delivery. All my packages seem to arrive at Detroit Metro Sorting center and then disappear. I sent a package to Texas and it left my local post office, arrived at Detroit Sorting center and sat there for two weeks until I filed a missing package report.
Post Office confessional: Over a month to get to Michigan from California
The following is a response to ClickOnDetroits callout for recent experiences with the Post Office. I placed an order (shipping from California) on July 18, within 10 days they shipped it (via USPS). On August 6 tracking showed the package was 2 blocks from my house (not at the post office either). When I contacted the post office (the first time) I was told they contacted the last place it was scanned and they were waiting for a reply. I was told that they had to close the case but would continue to monitor my package.
Post Office confessional: ‘Too many issues I have experienced with the mail'
The following is a response to ClickOnDetroit’s callout for recent experiences with the Post Office. “I mailed the remaining payment check to the tree trimmer that did work for me on 6/30. I also filed a ‘missing mail’ report with the USPS on 8/23, and have had no reply from the post office. There are too many issues I have experienced with the mail to write to you about re the postal service, and they have been going on for 2-3 years, not just the last two months. Have you missed a bill payment because you did not receive the mail on time?
Post Office confessional: ‘Plan more time for them to get there'
The following is a response to ClickOnDetroit’s callout for recent experiences with the Post Office. “Mail delivery gets later and later each day and maybe only comes three days a week. Won’t be paying for special priority services anymore since items do not arrive as planned. Has a loved one not received his or her medicine through the mail on time? Have you missed a bill payment because you did not receive the mail on time?
Post Office confessional: ‘I had a package that was missing for 5 weeks'
The following is a response to ClickOnDetroit’s callout for recent experiences with the Post Office. There are weeks that I don’t receive mail for 4-plus days. Then there are weeks I get my mail almost every day. Back in April I had a package that was missing for 5 weeks. Have you missed a bill payment because you did not receive the mail on time?
Post Office confessional: ‘The norm over the last several years'
The following is a response to ClickOnDetroit’s callout for recent experiences with the Post Office. Delays in sending and/or receiving mail has been the ‘norm’ over the last several years. Mail has been tampered with, repeatedly delivered to the wrong address (including packages), and carriers have outright lied about deliveries. A case in point: we’d been waiting for a package to be delivered on the anticipated and posted delivery date. As it was the posted delivery date and the delivery was for an auto part, we decided to work on the vehicle that day.
Post Office confessional: It has continued and gotten worse'
The following is a response to ClickOnDetroits callout for recent experiences with the Post Office. I live in 48324 -- West Bloomfield. I noticed the mail starting to slow down in April at the height of the virus. I guess I thought that made some amount of sense because everything was behind schedule then -- not just the mail. But it has continued and gotten worse.
Post Office confessional: ‘Mail delivery here has been poor for years'
The following is a response to ClickOnDetroit’s callout for recent experiences with the Post Office. “Mail delivery in the 48114 ZIP code has been poor for years. Mostly, the poor service was when the regular mail carrier was off. My new neighbor (since December 2019) mentioned to me that he feels we have poor mail service. The Post Office never kept me updated, but did deliver it on Day 19 -- still without any follow up.
Post Office confessional: ‘Two weeks to go two miles'
The following is a response to ClickOnDetroit’s callout for recent experiences with the Post Office. “I retired from the post office 18 years ago. Route adjustments, no overtime, supervision doing bargaining unit work to stem overtime pay, hiring freezes, delayed mail delivery -- I have seen it all. Any money that the Post Office makes must be put into that fund before any profits. Mail from the Downriver area is now sent to Pontiac to be processed when it used to be taken to the Detroit main post office and then back for delivery to the areas around here.
Post Office confessional: ‘We can’t even keep the staff we have'
The following is a response to ClickOnDetroit’s callout for recent experiences with the Post Office. “They come multiple times a day because all the mail and parcels aren’t sorted in time in the morning. They have to drive back to the office midday -- this is a huge waste of time and money but fixing it is not a small simple change. They call this pivoting and it is the reason you see a different carrier every day on some routes. At this point, we can’t even keep the staff we have because they are tired of working 12-plus hours a day while being told they are too slow and everything is their fault.
Post Office confessional: It seems like small practical changes could save millions'
The following is a response to ClickOnDetroits callout for recent experiences with the Post Office. We have missed making several bill payments on time because of mail that never arrives. Two times we were able to make online payments the day of receiving a bill. We have a small Amazon business so we send out and receive many packages on a regular basis; about 75-200 packages a month. Have you missed a bill payment because you did not receive the mail on time?
Michigan joining lawsuit to challenge post office changes
LANSING, Mich. The state of Michigan is joining other states in suing the U.S. Postal Service over service changes, Attorney General Dana Nessel said Tuesday. A lawsuit was in the works Tuesday in federal court in Washington state, although Postmaster General Louis DeJoy also announced that he was suspending certain changes until after the fall election. Nessel and attorneys general in other states said significant changes must face a public comment period and go to the Postal Regulatory Commission. Related: Ballot drop boxes seen as a way to bypass the post office
Post Office confessionals: Share your experiences with the mail
Postmaster General Louis DeJoy has announced that he was suspending certain changes until after the fall election while complaints about the mail have been piling up for weeks. Have you experienced a delay with your mail -- either sending or receiving it? Has a loved one not received his or her medicine through the mail on time? Have you missed a bill payment because you did not receive the mail on time? Please let us know with as much detail as possible:Related:
LIVE STREAM: Michigan reps. call out Trump, sabotage of Nov. election amid USPS controversy
SOUTHFIELD, Mich. A number of Michigan representatives are holding a news conference at 11 a.m. Wednesday to address issues with the United States Postal Service (USPS) related to mail-in voting amid national controversy. Representative Brenda Lawrence, of the states 14th congressional district, will lead a discussion to bring awareness to the Trump administrations efforts to attack the United States Postal Service, sabotage the upcoming election, and undermine our democracy, an announcement reads. That means they cant have universal mail-in voting; they just cant have it.Mail-in voting, or voting absentee, has become a popular voting method throughout the U.S. amid the coronavirus (COVID-19) pandemic. Earlier Sunday, Democratic lawmakers demanded that leaders of the Postal Service testify at an emergency oversight hearing Aug. 24 on mail delays. More: Q&A: Whats happening at the US Postal Service, and why?
Postmaster General: USPS mail-delaying initiatives paused until after Nov. election
Postal Service (USPS) initiatives that could impact the timely delivery of absent voter ballots for the November election are being paused until the election is complete. Postmaster General Louis DeJoy said in a statement Tuesday that in an effort to avoid even the appearance of any impact on election mail, the USPS will continue its services as normal through the end of the election cycle. Record numbers of absent voter ballots have been requested and issued in Michigan and across the country for this years elections. The Postal Service is ready today to handle whatever volume of election mail it receives this fall, DeJoy said Tuesday. More: Q&A: Whats happening at the US Postal Service, and why?
Peters calls for urgent Senate hearing on Postal Service changes and delivery delays
DETROIT On Sunday, US Sen. Gary Peters (D-MI), ranking member of the Homeland Security and Governmental Affairs Committee, called for an urgent hearing on Aug. 21. The hearing is to address recent changes Postmaster General Louis DeJoy has directed that have left Americans in Michigan and across the country struggling with delayed mail deliveries. Postal Service, to swiftly convene a hearing and call DeJoy and Robert Duncan, Chairman of the Postal Service Board of Governors, to give sworn testimony about recent directives and their effects on postal customers across the country. It is imperative that Mr. DeJoy publicly and comprehensively testify about changes and planned changes taking place at the U.S. Postal Service, since the Postal Service is a public institution that both serves and belongs to every person in our nation.
USPS cannot guarantee Michigans mail-in votes will arrive in time to be counted
RELATED: Michigan US Sen. Peters launches investigation into Postal Service delaysThe letter was dated at the end of July, but didnt come to light until this week. Its only compounded fears that with more people than ever before voting by mail this year that votes simply wont be counted. This is not the time for the Postal Service to give up on its responsibility to serve, Benson said. Q&A: Whats happening at the US Postal Service, and why? Related: Wealthy donors pour millions into fight over mail-in votingBensons office is asking anyone who sees the post office removing mailboxes to report those sightings to her office.
Michigan US Sen. Peters launches investigation into Postal Service delays
Senator Gary Peters is launching an investigation into reported delays at the U.S. Postal Service as mail-in voting use spikes during the coronavirus pandemic. Mail-in voting is expected to surge in November as voters take precautions against the COVID-19 pandemic. In Michigan, mail-in voting shattered all previous records in the 2020 August Primary Election. Related: Wealthy donors pour millions into fight over mail-in voting
Michigan lawmaker begins investigation into US Postal Service due to mail delays
DETROIT Has your mail been delayed or is it not even arriving at your home? With many residents frustrated, an investigation has been launched into the delays and problems in the U.S. ORIGINAL STORY: Michigan US Sen. Peters launches investigation into Postal Service delaysThe delays have Sen. Gary Peters so concerned, he launched a full investigation. Back in the 2016, the Michigan numbers came in late and the number of absentee voters at the time werent overwhelming. Related: Mail could be delayed as new postal boss pushes cost-cuttingPeters is asking for individuals, business and organizations who have been affected by mail delays to report the problems to the committee here.
Benson: Take Michigan ballot to clerk or drop box so its counted
LANSING, Mich. Michigan's top election official is urging people with an absentee ballot to return it to their local clerk's office or drop box instead of using the mail to ensure it's counted in the Aug. 4 statewide primary. A ballot must be received by 8 p.m. on Election Night to be counted. Voters can return their ballot to the drop box in their city or township. Benson also said all absentee ballot requests should be made in person at the clerk's office. Absentee voting is on the rise following the approval of no-reason absentee voting in 2018 and is being emphasized as a safer option than in-person voting during the coronavirus pandemic.
Delivery problems continue at Oak Park FedEx facility
OAK PARK, Mich. Delivery problems across Metro Detroit are ongoing. Many customers have waiting for days -- or even weeks -- to get their packages from FedEx and an Oak Park facility seems to be at fault. ORIGINAL STORY: Oak Park FedEx facility struggles to mail out packages, residents sayLocal 4 started looking into the problem at the Oak Park FedEx facility in mid-June. A resident of Roseville said he purchased a new bed weeks ago and it has yet to have been delivered. RELATED: Oak Park FedEx taking steps to fix package delivery issueSo, what can you do?
On this 50th anniversary for the USPS, mail a letter to a friend
Fifty years ago, the former Post Office Department changed over and became the United States Postal Service. Postal Service, as we know it now, has only been around since 1970? Energized by the Civil Rights Movement, postal workers in New York went on strike, and the movement eventually swelled across the country. Previously, letters were taken to a Post Office, where employees would note the postage due (or paid) in the upper right corner. Postal Service stands financially, perhaps we do have to consider, what if the mail goes away someday?
Oak Park FedEx taking steps to fix package delivery issue
OAK PARK, Mich. Theres a growing frustration among Metro Detroiters who have seen seeing their online orders left in limbo. People claim a FedEx distribution center in Oak Park has their packages trapped inside the building. Some said they have waited weeks for their delivery. ORIGINAL STORY: Oak Park FedEx facility struggles to mail out packages, residents sayThe OakPark FedEx location is now becoming filled with angry consumers -- people who say their items are stuck inside. Those steps include:More package handlersMore driversDiverting packages to other FedEx locationsImproving communication with customersRELATED: Scam text message claims to have FedEx, Amazon delivery infoSo, what can you do?
Oak Park FedEx facility struggles to mail out packages, residents say
OAK PARK, Mich. Many Metro Detroiters who ordered items weeks -- and even months -- ago are still waiting for their FedEx deliveries. Those who have had problems getting their packages claim one local FedEx facility is not able to keep up. RELATED: Scam text message claims to have FedEx, Amazon delivery infoFrustration over FedExs Oak Park office has been growing. Social media is filled with hundreds of message from people who said the items theyve ordered are being held hostage. Residents said theyve tried to get answers on what has been holding things up and were asked to leave the facility.