T-Mobile SOS mode issues -- Here’s what the company says

T-Mobile users may be seeing a SOS mode message error on their devices, according to the company, they are actively working on reports.

In a statement on social media platform X, T-Mobile says “Our teams are actively working on the reports of technical challenges impacting some customers. Any service impacts are in the process of being resolved and are our highest priority. We know how critical it is to stay connected and every available resource is focused on resolving this as quickly as possible.”

No further statement on how long users may be effected has been made at this time.