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Retailers join Prime Day with discounts
Prime Day has sparked a wave of mid-summer sales, with Amazon leading the charge. Inspired by this, other retailers have also launched their own deals. Consumer investigator Hank Winchester has sifted through the numerous offers to identify the best deals in each category, aiming to save consumers time and money.
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AT&T data breach impacts millions, not just customers
AT&T has reported a significant data breach affecting nearly all of its customers, with 98% of cell and landline users impacted. Hackers accessed call logs and estimated locations from May 2022 to October 2022, but financial information was not compromised.
Help Me Hank: What you need to know about the massive AT&T data breach
The data of nearly all customers of the telecommunications giant AT&T was downloaded to a third-party platform in a security breach, the company said Friday, as cyberattacks against businesses, schools and health systems continue to spread globally.
Metro Detroit waste company works through trash pickup backlog
The switch, effective July 1, was from GLF Waste -- which many people have used for years -- to Priority Waste. It was expected there might be some disruptions in service, but the problems were compounded when Priority apparently took on some of GFL’s equipment, including aging trucks that had issues.
Trash trouble continue in Metro Detroit following contract switch
A contract switch from GLF Waste to Priority Waste, effective July 1st, has led to garbage piling up on curbs throughout Metro Detroit. Consumer Investigator Hank Winchester has received numerous complaints from residents. The issues pertain to both yard waste and garbage collection, and there are questions about Priority Waste's preparedness to handle the job.
Customers debate if they should tip or not in Metro Detroit
Tipping has become the thing to do post-pandemic. Whether it's buying a coffee, getting food delivered, or getting your car washed, some consumers say they feel more pressure now to tip than ever before. But now, as you will see, some are pushing back, and some consumer advocates are pushing for changes. This could force companies to change tipping policies, which could put more cash in your pocket.
Residents frustrated by Detroit apartment's water problem
Residents of a Detroit apartment complex experiencing low water pressure have expressed frustration over the lack of response to their complaints. In an effort to find a resolution, they have sought assistance from the local consumer advocate segment, Help Me Hank.
How to save on your cookout despite rising prices
The cost of 4th of July cookouts is significantly higher this year, with grocery staples seeing a rise in prices. To save money, consumers are advised to opt for chicken, which is cheaper than beef, avoid pre-cut fruit and premade potato salad, and shop at a single store to capitalize on lower potato prices.