Investigation into Troy Place Apartments heat crisis uncovers new details, compensation for residents

Residents learned their homes had been deemed unsafe to live in by the city

TROY, Mich. – New developments emerged after a Metro Detroit apartment complex was accused of lacking heat, causing significant issues for residents.

The situation was exacerbated by the fact that residents were not notified of the order to vacate the building.

Residents of Troy Place Apartments learned their homes had been deemed unsafe to live in by the city of Troy in a troubling manner.

Many individuals on the first floor, including those in an independent living program for adults with developmental disabilities, went days without heat and proper notice.

On the same day the “do not occupy” order was posted, the pipes froze, burst, and flooded the first floor.

Monday (April 7), more information has surfaced regarding the steps taken to rectify the situation following an investigation launched by Michigan Attorney General Dana Nessel.

Tenants who lived on the first and second floors in January 2024 will receive a refund for their rent for that month.

Additionally, residents on the third through sixth floors will be compensated with $250.

The owner of Troy Place and L-R Management Services, the companies managing the apartments, have agreed to “take proactive steps to maintain functional boilers and improve communications with tenants in the event of future system failures.”

The attorney general, investigating whether the apartment management violated the Michigan Consumer Protection Act, stated, “Landlords and property managers have a responsibility to provide safe and livable conditions for their tenants.”


About the Author
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Brandon Carr is a digital content producer for ClickOnDetroit and has been with WDIV Local 4 since November 2021. Brandon is the 2015 Solomon Kinloch Humanitarian award recipient for Community Service.